I’m Sandra Mazili, an integrative psychotherapeutic counsellor and founder of Inner Action Counselling. I offer accessible counselling via video, phone, text-based sessions, and limited in-person appointments.
I work with adults, couples, and young people aged 15+, particularly those navigating bereavement, loss, disability, chronic illness, trauma, and major life change.
I work with people:
- Whose lives have never fit neatly into boxes
• Those living with complex health conditions or disability, long-term caring roles, or layers of loss others struggle to understand
• Many of my clients arrive feeling they’ve been told they’re “too complicated” for other services, or that their experiences don’t fit standard models of support
I offer a space where you don’t have to simplify yourself to be heard. Together, we explore what it means to live fully, even when life looks very different from what you imagined.
My Experience
For over a decade, I’ve supported people through some of life’s most difficult moments in crisis support and counselling roles, including work with Cruse Bereavement Support, Blue Cross, and Shout.
I am also a trainer with Cruse Bereavement Support, supporting the development of volunteers working with people experiencing grief and loss.
Alongside my private practice, I work as an associate counsellor with Suicide&Co, supporting individuals bereaved by suicide, and as a counsellor with Wellbeing in the Arts, working with people navigating the emotional pressures and uncertainties that can arise within creative professions.
I have extensive experience supporting people through grief in its many forms:
- Death and bereavement
• Health changes and disability
• Relationship breakdown
• Loss of identity, independence, or a life once imagined
• The quieter, often invisible endings that can reshape how we live
These experiences have shaped how I work: with patience, honesty, and deep respect for complexity.
Lived Experience and Understanding
My lived experience of sight loss deeply shapes how I work. Being blind has taught me about adaptation, resilience, and rediscovering identity after profound change. It has also taught me that everyone deserves to be met as a whole person, never defined by just one experience.
I am also an accredited sight loss counsellor, supporting people navigating the emotional and identity impacts of visual impairment, disability, and long-term health changes.
I understand what it can feel like to be seen in ways that bring discomfort or shame when someone looks at you differently, or when being looked at feels exposing.
In counselling, there is no shame in being seen. Your story, emotions, and struggles are met with empathy, respect, and the understanding that being seen does not mean being judged.
How I Work
My approach is collaborative, relational, and trauma-aware. I work primarily from a Person-Centred framework, integrating psychodynamic, CBT, and somatic or expressive approaches where helpful.
Sometimes words aren’t enough. When appropriate, we may explore:
- Sound, music, or voice
• Texture or movement
• Imagery or multi-sensory visualisation
These approaches can help you access emotions safely and find your own language for what you’re experiencing.
Counselling with me isn’t about being “fixed.” It’s about making sense of what you have lived through and discovering that even when the world looks and feels different, it is still possible to live fully, deeply, and on your own terms, finding meaning, balance, and agency in the life you have now.
Couples and Relationships
Change and loss don’t only affect individuals, they reshape relationships too. I work with couples navigating the impact of disability, health changes, caring roles, grief, or long-standing patterns that have become stuck.
This may include:
- Disability or health changes
• Caring roles
• Bereavement or shared loss
• Communication breakdown or emotional distance
Sometimes partners grieve different versions of the same loss or find communication breaks down under pressure. Counselling offers a space to notice what each person is carrying, rebuild understanding, and explore how to stay connected while honouring difference.
I welcome all couples, including those in non-traditional, queer, or culturally diverse relationships, and tailor sessions to each partnership’s needs and access requirements.
Practicalities and Contact
Sessions are currently available for:
- Online video counselling
• Telephone sessions
• Text-based counselling
• Limited in-person appointments (Thursdays)
If you’re considering counselling, you’re welcome to book a free 30-minute introductory call, or get in touch by email or phone. I respond within 24 hours on weekdays.
